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Console and Defender generate logs as they run. These logs, also known as debug data, are designed to help troubleshoot operational issues. They are different from audits, which are designed to report significant security events.
If you contact Prisma Cloud Support with an issue, you will be asked to collect debug data from your setup and send it to us. Debug data helps us find the root cause of problems, and provide timely resolutions.
The simplest way to view Console’s debug logs is from Manage > Logs > Console and Download Logs.
You can also send console logs directly to a syslog server. This can be an efficient way to manage logs, especially when consolidating data for analysis.
Secure Transmission with TLS Certificate: If you provide a TLS certificate on Manage > Alerts > Logging and Syslog is set to Enabled, the logs will be sent securely over HTTPS, ensuring that your data is encrypted during transit and protected from unauthorized access. See Sending syslog messages to a network endpoint for more information.
Standard Transmission without TLS Certificate: Without a TLS certificate, the logs will be sent over HTTP, which is not secured. This method is faster but does not encrypt the data.
To view debug logs of Defender , access Manage > Defenders > Deployed Defenders. Select the Defender from the table and then select Actions > Logs and Download Logs.
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