> For the complete documentation index, see [llms.txt](https://docs.prismacloud.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.prismacloud.io/admin-guide/upgrade/support-lifecycle.md). # Support lifecycle To simplify upgrades, older versions of Defenders, Jenkins plugins, and twistcli can interoperate with newer versions of Console. With this capability, you have a larger window to plan upgrades for connected components. ## Window of Support Any supported version of Defender, twistcli, and the Jenkins plugin can connect to Console. Prisma Cloud supports the latest release and the previous two releases (n, n-1, and n-2). With the v34.00 release, the Defender versions supported (n, n-1, and n-2) are v34.00, v33.xx, and v32.xx respectively. In addition, continuing from the release 33.00, Prisma Cloud does not restrict the usage of Defender versions or REST API calls from the n-3 version. So the current release will allow Defenders and REST API calls from release 31.xx also. However, to maintain full support, you must upgrade your Defenders to v32.xx or a higher release. Failure to upgrade Defenders below version v31.00, such as v30.xx, will result in disconnection of the Defenders from the Console. To summarize, the level of support for the different versions of Defenders is as follows: * Defender versions 34.00, 33.xx, and 32.xx have full support. * Defender versions 31.xx are functional (will be able to connect to version 34.xx Console) but support is not available for such Defenders. * Defender versions previous to 31.xx, such as 30.xx, are neither supported nor functional (cannot connect to version 34.xx Console). ## Defender’s Connection Status Defender’s connection status on the Defender management page indicates how it interoperates with Console. Defenders that match Console’s version show the status of Connected. Defenders still supported, but running a previous version, show the connected status with a message that upgrade is available (but not mandatory).
defenders connected diff versions
Twistcli and the Jenkins plugin function as normal, with an indication in the scan reports in the Console that an upgrade is available. ## End of Support With Prisma Cloud release 34.00, version 30.xx and earlier are not supported. Such Defenders cannot connect to the Console and will be listed with a Connection status of **Disconnected** on the Defender management page. Versions 30.xx and earlier of twistcli and Jenkins plugin fail to open. Their requests to Console are refused, but builds will pass. Console returns a status of 400 Bad Request, which indicates an error due to the fact that the plugin version is no longer supported. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://docs.prismacloud.io/admin-guide/upgrade/support-lifecycle.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.