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Transporter Health Check

The health check provides information about connectivity between the deployed Transporter and your environment, including the most recent connection establishment time. Health checks are run every hour. For manual health checks see Health Checks below.

Prisma Cloud scans every Transporter configuration for an established network tunnel.

Once a secure connection is authenticated, you can view the health check status of the Transporter:

  1. In Application Security, select Settings > Network Tunnels.

  2. Select your Transporter from the Transporter field of the Manage Integrations step of the integration wizard.

    Your Transporter settings are displayed.

    transport health check1.1
  3. Verify (under the Transporter field) that your Transporter is connected.

Health Checks

You can perform the following health checks to verify Transporter connectivity.

  • Verify Transporter (Tunnel) connectivity from the Prisma Cloud platform: Select the refresh icon to perform a connectivity check. The result is displayed in the UI.

    transporter health check refresh1.1
  • Verify network level connectivity

Ensure that the host used for configuration has access to the Prisma Cloud portal, the VCS UI using the domain name provided during Transporter setup, and the Transporter URL with its designated port (e.g. https://transporter.customername.com:8000/healthz).

This check verifies network level accessibility (verifies routes, firewall rules/access lists and so on). Run:

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