For the complete documentation index, see llms.txt. This page is also available as Markdown.

Prisma Cloud Console Prerequisites

Allow the following IP addresses and hostnames, used by the different components that comprise Prisma Cloud to ensure contiuned connectivity and monitoring of your cloud environments.

NAT Gateway IP Addresses for Prisma Cloud

Prisma® Cloud uses the following NAT gateway IP addresses. To ensure that you can access Prisma Cloud and the API for any integrations that you enabled between Prisma Cloud and your incidence response workflows, or your agentless deployment or the Prisma Cloud Defenders to communicate with the Prisma Cloud Compute Console, review the list and update the IP addresses in your allow lists.

In the event of disruption due to a disaster, to help backup data in a timely manner, add the Disaster Recovery (DR) IP addresses to your allow lists.

To add these IP addresses to an allow list, you may need to work with your network security team. The configuration for where you set up the allow list is dependent on your network architecture and it could be your firewall, proxy, or the server itself.

  • The Prisma Cloud URL indicates the region where your tenant is deployed. For example, your tenant is on app3 if your URL is https://app3.prismacloud.io/.

  • On the Runtime Security > Manage > System > Utilities, find the region in the URL for Path to Console. Use that region to identify the destination IP address, which you must allow or add as trusted to access the Prisma Cloud Compute console. For example, if the URL is https://us-west1.cloud.twistlock.com/us-xxxxxx, us-west1 indicates your Compute console region.

Use the table below to review the IP addresses to allow: Egress-From Defenders to Console; Ingress-From Console in to your environment.

On app3, which is https://app3.prismacloud.io/ for example, will need an outbound security rule for the Egress IP address 34.82.51.12. Compute requires only an outbound rule to Console for Agentless and Defender deployments communications. For sending alerts to your environment, you’d add an inbound security rule to the Ingress IP address 104.198.109.73.

To install Prisma Cloud Defenders in Kubernetes cluster, in addition to being able to connect to the Prisma Cloud Compute Console, the nodes in your cluster must be able to access the Prisma Cloud cloud registry at registry-auth.twistlock.com.

access pc visualization

Prisma Cloud URL (AWS Region)

Source IP Address to Allow (Ingress)

Compute SaaS Console Region (GCP)

DR IP Address to Allow

app.prismacloud.io us-east-1 (N.Virginia)

3.210.133.47

3.214.145.192

3.210.87.2

34.235.13.250

44.207.239.90

3.217.51.44

3.218.144.244

18.213.96.188

34.195.27.46

34.199.10.120

34.205.176.82

34.228.96.118

52.201.19.205

52.2.58.117

54.147.35.106

54.144.58.175

54.147.35.106

Required for Transporter and Application Security integrations with network restrictions, such as self-hosted code environments.

  • 54.147.35.106

  • 3.210.87.2

us-east1 (South Carolina)

Egress: 34.75.54.101

Ingress: 34.74.84.51, 34.139.64.150, 34.139.249.192, 34.23.229.147, 34.74.93.165, 35.185.127.202

52.25.108.159/32

34.213.129.111/32

44.242.81.208/32

52.40.100.6/32

54.71.172.241/32

44.236.217.120/32

app2.prismacloud.io us-east-2 (Ohio)

3.136.199.10

3.16.7.30

3.132.209.81

3.22.252.89

3.139.149.174

3.132.120.136

3.18.252.111

13.59.164.228

18.191.115.70

18.218.243.39

18.221.72.80

18.223.141.221

18.116.185.157

18.223.154.151

18.225.3.219

18.117.28.137

Required for Transporter and Application Security integrations with network restrictions, such as self-hosted code environments.

  • 3.139.149.174

  • 3.132.209.81

us-east1 (South Carolina)

Egress: 34.75.54.101

Ingress: 34.74.84.51, 34.139.64.150, 34.139.249.192, 34.23.229.147, 34.74.93.165, 35.185.127.202

54.176.152.228/32

54.193.231.56/32

54.219.105.0/32

52.8.73.14/32

52.52.91.251/32

54.215.34.77/32

app3.prismacloud.io us-west-2 (Oregon)

44.233.39.196

52.12.85.11

54.70.207.107

34.208.190.79

52.24.59.168

52.39.60.41

52.26.142.61

54.213.143.171

54.218.131.166

Required for Transporter and Application Security integrations with network restrictions, such as self-hosted code environments.

  • 52.35.163.8

  • 44.231.203.74

  • 44.231.142.62

us-west1 (Oregon)

Egress: 34.82.51.12

Ingress: 34.82.138.152, 35.230.69.118, 104.198.109.73, 34.19.57.46, 34.83.186.93, 34.168.3.165

34.192.147.35/32

34.205.10.23/32

54.221.206.73/32

54.145.56.75/32

54.152.99.85/32

52.73.209.182/32

app4.prismacloud.io us-west-1 (N.California)

13.52.27.189

13.52.105.217

13.52.157.154

13.52.175.228

50.18.198.235

50.18.117.136

52.52.58.18

52.52.50.152

52.52.110.223

52.52.197.213

52.53.67.144

54.153.31.13

54.193.251.180

54.241.31.130

54.215.44.246

184.72.47.199

Required for Transporter and Application Security integrations with network restrictions, such as self-hosted code environments.

  • 50.18.117.136

  • 54.215.44.246

us-west1 (Oregon)

Egress: 34.82.51.12

Ingress: 34.82.138.152, 35.230.69.118, 104.198.109.73, 34.19.57.46, 34.83.186.93, 34.168.3.165

3.18.55.196/32

3.18.59.163/32

3.141.248.48/32

3.135.129.242/32

3.22.165.22/32

3.141.146.82/32

app5.prismacloud.io us-east-2 (Ohio)

3.128.141.242

3.129.241.104

3.130.104.173

3.136.191.187

13.59.109.178

18.190.115.80

us-east1 (South Carolina)

Egress: 34.75.54.101

Ingress: 34.74.84.51, 34.139.64.150, 34.139.249.192, 34.23.229.147, 34.74.93.165, 35.185.127.202

app.anz.prismacloud.io ap-southeast-2 (Sydney)

3.104.84.8

3.105.224.202

54.66.162.181

3.104.252.91

13.210.254.18

13.239.110.68

13.55.65.214

13.211.114.167

13.237.94.143

52.62.75.140

52.62.194.176

52.65.17.104

52.64.90.100

54.66.215.148

54.79.91.7

54.206.227.53

Required for Transporter and Application Security integrations with network restrictions, such as self-hosted code environments.

  • 52.64.90.100

  • 54.206.227.53

asia-northeast1 (Tokyo, Japan) or australia-southeast1 (Sydney, Australia)

Egress: 35.194.113.255, 35.244.121.190

Ingress: 35.200.123.236, 35.189.44.184, 34.116.88.189, 35.189.14.189,

18.176.206.56

35.79.185.43

35.79.234.190

35.79.203.12

54.64.241.193

54.178.36.219

54.64.112.185

app.ca.prismacloud.io ca-central-1 (Canada - Central)

3.97.19.141

3.97.195.202

3.97.251.220

3.97.225.213

3.99.103.226

3.98.226.37

3.96.232.79

3.98.207.92

3.99.103.226

15.223.59.158

15.223.96.201

15.223.127.111

52.60.127.179

99.79.30.121

35.182.209.121

35.183.55.7

35.182.155.223

Required for Transporter and Application Security integrations with network restrictions, such as self-hosted code environments.

  • 35.183.55.7

  • 3.98.207.92

northamerica-northeast1 (Montréal, Québec)

Egress: 35.203.59.190

Ingress: 35.203.31.67, 34.118.176.160, 34.47.2.35

-

app.prismacloud.cn cn-northwest-1 (Ningxia)

52.82.89.61

52.82.102.153

52.82.104.173

52.83.179.1

52.83.70.13

52.83.77.73

Compute SaaS not supported

-

app.ind.prismacloud.io

13.126.142.108

3.108.78.191

65.0.233.228

15.207.175.101

15.207.56.212

3.108.163.21

3.109.149.80

35.154.114.39

65.1.154.7

Required for Transporter and Application Security integrations with network restrictions, such as self-hosted code environments.

  • 65.0.226.192

  • 13.127.213.101

asia-south1 (Mumbai)

Egress: 35.200.249.161

Ingress: 35.200.140.118, 34.93.124.157, 34.47.154.73

3.109.168.12

3.111.190.7

13.127.213.101

13.126.158.102

15.206.136.14

43.204.57.225

65.0.226.192

app.id.prismacloud.io ap-southeast-3 (Jakarta)

43.218.52.184/32

43.218.204.143/32

108.136.123.215/32

108.137.193.28/32

43.218.206.19/32

43.218.206.239/32

16.78.11.15/32

16.78.25.100/32

43.218.192.76/32

Required for Transporter and Application Security integrations with network restrictions, such as self-hosted code environments.

  • 13.248.253.230

  • 3.33.202.249

asia-southeast2 (Jakarta)

Egress: 34.101.179.78, 34.101.75.225, 34.101.158.55

Ingress: 34.101.121.138

-

app.uk.prismacloud.io eu-west2 (London)

13.42.159.205

3.8.248.150

35.176.28.215

3.9.200.0

18.133.126.85

18.134.251.157

18.168.9.241

18.168.51.89

35.176.57.39

Required for Transporter and Application Security integrations with network restrictions, such as self-hosted code environments.

  • 3.9.243.250

  • 18.133.59.44

europe-west2 (UK)

Egress: 34.105.197.208

Ingress: 34.89.87.128, 34.142.29.59, 34.89.33.47

-

app.eu.prismacloud.io eu-central-1 (Frankfurt)

3.69.215.10

3.73.209.143

3.75.34.63

3.76.108.18

3.121.64.255

3.121.248.165

3.121.107.154

3.123.89.253

3.126.35.83

3.126.161.46

18.184.105.224

18.185.81.104

18.184.42.114

18.198.33.246

18.198.74.25

18.159.139.221

18.192.97.20

52.29.141.235

52.58.36.219

52.211.138.79/32

52.208.61.249/32

Required for Transporter and Application Security integrations with network restrictions, such as self-hosted code environments.

  • 3.69.215.10

  • 18.159.139.221

europe-west3 (Frankfurt, Germany)

Egress: 34.107.65.220

Ingress: 34.107.91.105, 35.198.174.6, 34.141.93.246, 34.141.89.174, 34.141.2.56, 35.198.185.51, 34.247.199.145/32

3.65.146.60/32

3.65.81.38/32

3.65.16.200/32

3.65.81.86/32

3.248.43.139/32

54.73.199.140/32

52.209.24.141/32

18.198.160.165/32

18.194.43.28/32

app2.eu.prismacloud.io eu-west-1 (Ireland)

52.208.88.215

54.170.230.172

54.72.135.50

18.200.200.125

3.248.26.245

99.81.226.57

52.208.244.121

18.200.207.86

63.32.161.197

Required for Transporter and Application Security integrations with network restrictions, such as self-hosted code environments.

  • 54.170.182.84

  • 79.125.19.221

europe-west2 (UK)

Egress: 34.105.197.208

Ingress: 34.89.87.128, 34.142.29.59, 34.89.33.47

18.135.53.56

3.9.243.250

18.170.22.143

18.133.59.44

18.170.145.42

18.134.51.101

18.170.187.88

app.fr.prismacloud.io eu-west-3 (Paris)

13.37.138.49

13.37.20.19

13.39.40.33

13.37.126.150

13.38.189.211

13.36.26.86

15.236.58.164

15.188.106.72

15.188.116.74

15.188.46.120

15.188.209.236

15.188.0.67

35.181.110.153

35.180.236.144

52.47.148.170

52.47.117.46

Required for Transporter and Application Security integrations with network restrictions, such as self-hosted code environments.

  • 35.180.236.144

  • 52.47.148.170

europe-west9 (Paris, France)

Egress: 34.163.33.98

Ingress: 34.163.186.175, 34.163.241.103, 34.163.12.56

-

app.gov.prismacloud.io us-gov-west-1 (AWS GovCloud US-West)

3.32.253.13

3.30.72.123

3.32.126.62

15.200.146.166

15.200.89.211

44.231.203.74

44.231.142.62

52.35.163.8

52.35.163.8

us-west1 (Oregon)

Egress: 34.82.51.12, 35.230.86.130

Ingress: 34.82.138.152, 35.230.69.118, 104.198.109.73, 34.19.57.46, 34.83.186.93, 34.168.3.165

app.jp.prismacloud.io ap-northeast-1 (Tokyo)

18.178.170.193

18.182.113.156

3.114.23.157

13.114.192.248

13.230.74.246

18.180.127.96

35.75.84.20

35.76.22.242

54.249.107.1

Required for Transporter and Application Security integrations with network restrictions, such as self-hosted code environments.

  • 35.79.185.43

  • 54.178.36.219

asia-northeast1 (Tokyo, Japan, APAC)

Egress: 35.194.113.255

Ingress: 35.200.123.236, 35.187.195.198, 34.85.99.145

-

app.sg.prismacloud.io ap-southeast-1 (Singapore)

3.0.37.2

13.250.152.72

13.251.200.128

13.250.248.219

13.229.192.152

18.136.72.0

18.139.106.36

18.142.98.147

18.139.183.196

18.136.115.165

52.76.28.40

52.76.70.227

52.221.36.124

52.221.157.53

52.76.202.193

52.76.80.172

54.251.48.202

54.179.51.255

122.248.219.240

Required for Transporter and Application Security integrations with network restrictions, such as self-hosted code environments.

  • 3.0.37.2

  • 54.251.48.202

asia-southeast1 (Singapore)

Egress: 35.198.194.238

Ingress: 34.87.137.141, 35.186.153.185, 34.87.100.14

-

Data Security on Prisma Cloud US

3.128.230.117

3.14.212.156

3.22.23.119

20.9.80.30

20.9.81.254

20.228.128.132

20.228.250.145

20.253.198.116

20.253.198.147

Data Security on Prisma Cloud EU

3.64.66.135

18.198.52.216

3.127.191.112

20.223.237.240

20.238.97.44

20.26.194.122

51.142.252.210

51.124.198.75

51.124.199.134

Due to compliance reasons, backup/Disaster Recovery (DR) IP addresses are not supported in some regions.

Prisma Cloud Administrative Console

Allow access to the following domains, to use the Prisma Cloud user interface:

  • Palo Alto Networks sub domains.

    You can add *.paloaltonetworks.com to include all of the following URLs:

    • apps.paloaltonetworks.com

    • autofocus.paloaltonetworks.com

    • docs.paloaltonetworks.com

    • identity.paloaltonetworks.com

    • live.paloaltonetworks.com

    • login.paloaltonetworks.com

    • support.paloaltonetworks.com

      Some additional URLs are also required for the Prisma Cloud Administrative Console.

  • Prisma Cloud tenant URL

    The URL for Prisma Cloud varies depending on the region and cluster on which your tenant is deployed. Your welcome email will include one of the following URLs that is specific to the tenant provisioned for you:

  • Prisma Cloud API interface

    api*.*.prismacloud.io. See API URLs for your Prisma Cloud tenant.

  • URLs associated with the sign-in and status updates for Prisma Cloud

    • assets.adobedtm.com

    • cloudfront.net

    • dpm.demdex.net

    • google.com

    • google.com/recaptcha/

    • gstatic.com

    • gstatic.com/recaptcha/

    • polyfill.io

  • wss://*.prismacloud.io

  • Cloud Workload Protection (CWP) capabilities

    *.twistlock.com, for access to the CWP capabilities available on the Compute tab on the Prisma Cloud console.

  • Cloud Network Security (CNS) /Microsegmentation capabilities

    *.network.prismacloud.io, for access to the Microsegmentation capabilities that are enabled on the Network Security tab on the Prisma Cloud console.

  • Application Security capabilities

    • *.bridgecrew.cloud, for the Application Security capabilities that are enabled on the Application Security and Settings tab on the Prisma Cloud console. Ensure that you’ve selected Application Security in the Prisma Cloud switcher to access the customized navigation for Application Secturity. The Application Security Configuration is under Settings.

  • When using Checkov to scan repositories and report the findings, you must allow access to the following domains if:

    You’re running Checkov within your pipeline, enable access for the machine running Checkov.

    If you’re running the IDE extension on your local machine, enable access on the local machine.

Prisma Cloud URL is on

API Gateway

S3 bucket for uploading findings

S3 bucket for routing to the correct S3 bucket

app3

api3.prismacloud.io

bc-scanner-results-890234264427-prod.s3.us-west-2.amazonaws.com bc-scanner-results-890234264427-prod.s3-accelerate.amazonaws.com bc-vulnerabilities-utilities-890234264427-prod.s3.us-west-2.amazonaws.com

bc-scanner-results-890234264427-prod.s3.us-west-2.amazonaws.com

app0

api0.prismacloud.io

bc-scanner-results-469330042197-prod.s3.us-east-1.amazonaws.com bc-scanner-results-469330042197-prod.s3-accelerate.amazonaws.com bc-vulnerabilities-utilities-469330042197-prod.s3.us-east-1.amazonaws.com

bc-scanner-results-469330042197-prod.s3.us-west-2.amazonaws.com

app

api.prismacloud.io

bc-scanner-results-838878234734-prod.s3.us-east-1.amazonaws.com bc-scanner-results-838878234734-prod.s3-accelerate.amazonaws.com bc-vulnerabilities-utilities-838878234734-prod.s3.us-east-1.amazonaws.com

bc-scanner-results-838878234734-prod.s3.us-west-2.amazonaws.com

app2

api2.prismacloud.io

bc-scanner-results-612480224350-prod.s3.us-east-2.amazonaws.com bc-scanner-results-612480224350-prod.s3-accelerate.amazonaws.com bc-vulnerabilities-utilities-612480224350-prod.s3.us-east-2.amazonaws.com

bc-scanner-results-612480224350-prod.s3.us-west-2.amazonaws.com

app4

api4.prismacloud.io

bc-scanner-results-540411623009-prod.s3.us-west-1.amazonaws.com bc-scanner-results-540411623009-prod.s3-accelerate.amazonaws.com bc-vulnerabilities-utilities-540411623009-prod.s3.us-west-1.amazonaws.com

bc-scanner-results-540411623009-prod.s3.us-west-2.amazonaws.com

app.ca

api.ca.prismacloud.io

bc-scanner-results-205367576728-prod.s3.ca-central-1.amazonaws.com bc-scanner-results-205367576728-prod.s3-accelerate.amazonaws.com bc-vulnerabilities-utilities-205367576728-prod.s3.ca-central-1.amazonaws.com

bc-scanner-results-205367576728-prod.s3.us-west-2.amazonaws.com

app.eu

api.eu.prismacloud.io

bc-scanner-results-836922451682-prod.s3.eu-central-1.amazonaws.com bc-scanner-results-836922451682-prod.s3-accelerate.amazonaws.com bc-vulnerabilities-utilities-836922451682-prod.s3.eu-central-1.amazonaws.com

bc-scanner-results-836922451682-prod.s3.us-west-2.amazonaws.com

app2.eu

api2.eu.prismacloud.io

bc-scanner-results-800009193461-prod.s3.eu-west-1.amazonaws.com bc-scanner-results-800009193461-prod.s3-accelerate.amazonaws.com bc-vulnerabilities-utilities-800009193461-prod.s3.eu-west-1.amazonaws.com

bc-scanner-results-800009193461-prod.s3.us-west-2.amazonaws.com

app.ind

api.ind.prismacloud.io

bc-scanner-results-018169107740-prod.s3.ap-south-1.amazonaws.com bc-scanner-results-018169107740-prod.s3-accelerate.amazonaws.com bc-vulnerabilities-utilities-018169107740-prod.s3.ap-south-1.amazonaws.com

bc-scanner-results-018169107740-prod.s3.us-west-2.amazonaws.com

app.id

api.id.prismacloud.io

bc-scanner-results-457807942906-prod.s3.ap-southeast-3.amazonaws.com bc-scanner-results-457807942906-prod.s3-accelerate.amazonaws.com bc-vulnerabilities-utilities-457807942906-prod.s3.ap-southeast-3.amazonaws.com

bc-scanner-results-457807942906-prod.s3.us-west-2.amazonaws.com

app.fr

api.fr.prismacloud.io

bc-scanner-results-063178804405-prod.s3.eu-west-3.amazonaws.com bc-scanner-results-063178804405-prod.s3-accelerate.amazonaws.com bc-vulnerabilities-utilities-063178804405-prod.s3.eu-west-3.amazonaws.com

bc-scanner-results-063178804405-prod.s3.us-west-2.amazonaws.com

app-uk

api.uk.prismacloud.io

bc-scanner-results-580360239683-prod.s3.eu-west-2.amazonaws.com bc-scanner-results-580360239683-prod.s3-accelerate.amazonaws.com bc-vulnerabilities-utilities-580360239683-prod.s3.eu-west-2.amazonaws.com

bc-scanner-results-580360239683-prod.s3.us-west-2.amazonaws.com

app.jp

api.jp.prismacloud.io

bc-scanner-results-510882576293-prod.s3.ap-northeast-1.amazonaws.com bc-scanner-results-510882576293-prod.s3-accelerate.amazonaws.com bc-vulnerabilities-utilities-510882576293-prod.s3.ap-northeast-1.amazonaws.com

bc-scanner-results-510882576293-prod.s3.us-west-2.amazonaws.com

app.sg

api.sg.prismacloud.io

bc-scanner-results-277833049433-prod.s3.ap-southeast-1.amazonaws.com bc-scanner-results-277833049433-prod.s3-accelerate.amazonaws.com bc-vulnerabilities-utilities-277833049433-prod.s3.ap-southeast-1.amazonaws.com

bc-scanner-results-277833049433-prod.s3.us-west-2.amazonaws.com

app.anz

api.anz.prismacloud.io

bc-scanner-results-607751493482-prod.s3.ap-southeast-2.amazonaws.com bc-scanner-results-607751493482-prod.s3-accelerate.amazonaws.com bc-vulnerabilities-utilities-607751493482-prod.s3.ap-southeast-2.amazonaws.com

bc-scanner-results-607751493482-prod.s3.us-west-2.amazonaws.com

  • Adoption Advisor *.ingest.sentry.io

  • Launch Darkly

    *.launchdarkly.com, to enable preview access to features. Also refer to the public IP address list for Launch Darkly.

  • Pendo

    Prisma Cloud uses Pendo for in-app analytics.

    • app.pendo.io

    • data.pendo.io

    • cdn.pendo.io

    • us.pendo.io, *.us.pendo.io

    • *.storage.googleapis.com

  • Feature request submissions

    • prismacloud.ideas.aha.io cdn.aha.io

    • secure.gravatar.com

    • s3.amazonaws.com

  • Images and fonts

    • use.typekit.net

    • p.typekit.net

    • fonts.googleapis.com

    • *.storage.googleapis.com

    • fonts.gstatic.com

    • mt.google.com

  • Palo Alto Support Portal and LiveCommunity

    • static.cloud.coveo.com

    • platform.cloud.coveo.com

    • nebula-cdn.kampyle.com

    • maxcdn.bootstrapcdn.com

    • use.fontawesome.com

    • ajax.googleapis.com

    • prod.hosted.lithcloud.com

    • static.hotjar.com

    • vars.hotjar.com

    • assets.adobedtm.com

    • paloaltonetworks.hosted.panopto.com

    • cdn.embed.ly

    • tag.demandbase.com

    • paloaltonetworks.d1.sc.omtrdc.net

    • cloudfront.net

    • cdn.pendo.io

    • data.pendo.io

    • firestore.googleapis.com

    • use.typekit.net

    • p.typekit.net

    • *.youtube.com

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